Tenant fees
What you may pay when you rent through Harlington Property Management and what is always free.
Before your tenancy starts
Viewings, referencing, administration and setting up your tenancy are free. The table below explains the payments you may need to make before moving in.
| Payment | Amount |
|---|---|
| Holding depositReserves the property while your application is checked. One holding deposit per tenancy, not per tenant. It is refundable, as explained below.Per tenancy | One week’s rent |
| Tenancy deposit, annual rent below £50,000Refundable. Protected in a government-approved tenancy deposit scheme and returned at the end of the tenancy, less any deductions allowed under your tenancy agreement.Per tenancy | Five weeks’ rent |
| Tenancy deposit, annual rent of £50,000 to £100,000Refundable, and protected and returned in the same way.Per tenancy | Six weeks’ rent |
| Rent in advanceAsked for only after you have signed the tenancy agreement and before the tenancy starts. We never ask for or accept rent before you sign.Per tenancy | Up to one month’s rent |
During your tenancy
These apply only where they are written into your tenancy agreement and were explained to you before you signed it.
| Payment | Amount |
|---|---|
| Change to your tenancy at your requestFor example replacing a sharer, or another change to the agreement that you ask for. We charge more only where the law allows and our reasonable costs are higher, and we give you written evidence of those costs.Per change requested | £50 |
| Replacing lost keys or security devicesThe reasonable cost of replacing a lost key, fob or other security device, such as a locksmith’s or supplier’s charge. We give you written evidence of the cost and add no administration charge.Per replacement | Reasonable cost |
| Late rentInterest at 3 percentage points above the Bank of England base rate a year, charged on the overdue amount only and only once rent is at least 14 days late. If you are struggling to pay, or a delay is outside your control, please talk to us.Annual interest | 3% above base rate |
Good to know
- Free to tenantsWe do not charge tenants for viewings, referencing, administration or setting up the tenancy. We never require you to buy insurance, take out a loan or use a particular service.
- Getting your holding deposit backWe aim to agree the tenancy within 15 days of receiving the holding deposit, unless we agree a different date with you in writing. Once you sign, it is repaid or, with your agreement, put towards your first rent or tenancy deposit. Otherwise it is returned within 7 days. It may be kept only if you withdraw, fail a Right to Rent check, give false or misleading information that affects your suitability, or do not take reasonable steps to agree the tenancy. If we keep it, we tell you why in writing within 7 days.
- Bills and council taxYour tenancy agreement sets out whether gas, electricity, water, broadband, council tax and the TV licence are included in the rent or paid by you. Harlington Property Management adds no charge of its own to these.
Your protection
How your tenancy deposit is protected is explained on our deposit protection page. Harlington Property Management is a member of Client Money Protect and of a redress scheme. If something goes wrong, our complaints procedure explains what to do.
